Program Guide

Welcome to the 2011 International Business Process Forum

Do you or any of your team have a formal presentation to contribute to this event? All selected speakers will be entitled to attend the event free of charge. (Limit: 2 speakers for each presentation)

Presentation proposals are now being accepted for the Business Rules Forum 2011, scheduled for October 30-November 3 at the Westin Diplomat Resort & Spa, Fort Lauderdale, FL.   Please click here to submit your own speaking proposal.

Building Better BPM Capabilities

The BP Forum conference will feature three tracks - one for those involved in creating improved process solutions, one for those developing and rolling-out redesigned or modified process solutions, and one for those charged with ensuring the organization has a comprehensive set of sustainable BPM practices.

Track 1.  Designing Business Processes (Better Ways to Improve Process Performance)

This track will focus on improving the methods, techniques and tools that BPM practitioners use to do their own project work. It will feature: 

• The management of redesign and improvement projects including project planning, information gathering such as interviewing and facilitation techniques, business case development including feasibility assessments and cost benefit analysis, project quality assurance including gating, timeboxing and acceptance management and implementation portfolio planning
• Best practices for process improvement projects such as scoping, process discovery, process measurement, process analysis, design for process improvement, design for process innovation , and process testing.
• Methods and standards used to improve specific types of process problems such as Six Sigma, Lean, Decision Analysis and Business Rules, Agile, and P-TRIZ and other formal innovation approaches.
• The application of methods and techniques for Process Architecture such as process strategy, stakeholder analysis, process architecture and value stream mapping, the use of industry frameworks such as APQC, SCOR, VRM and ITIL
• The establishment of measurement systems and scorecards such as Balanced Scorecard, KPI development, goals and objectives setting and reconciliation to existing function measurement systems
• The alignment of the process architecture and process level maps to other enterprise guidance and capabilities including business strategies, policies and rules, information, organization, human competencies, motivation, facilities, equipment and  physical locations

Track 2.  Implementing Business Processes (Better Ways to Implement Process Solutions and Change)

This track  will focus on the very real issues of realizing the promise and rolling out the process-centric business solution. It will deal with the main human and technology aspects of change. It will feature:

• The technological capabilities that modeling and knowledge management tools, implementation technologies and execution platforms should provide
• Bridging from process design to implementable technology requirements through the use of use cases, scenarios, requirement modeling, documentation templates and agile and dealing with the team roles of process designers and business analysts
• The role and readiness of technical standards such as BPMN, BPeL, Business Motivation Model (BMM) and the Semantics of Business Vocabulary and Business Rules (SVBR) as well as additional OMG and other standards
• The use of enterprise level standard models for ease of process sharing, component reuse and ease of change such as the Zachman Framework, components, SOA and BPM in the Cloud (SaaS)
• The examination of the continuing emergence of process automation technologies including Business Process Management Systems (BPMS), Business Activity Monitoring (BAM), Business Rules Engines (BRE) and meta-data repositories and active modeling tools.
• Examining the persistent and thorny issues of communication and human change including stakeholder analysis, concerns analysis and communication planning and delivery.
• Designing new organization structures that better support process goals and objectives and encourage a culture of cross functional operations and management and putting in place the feedback systems for ongoing evaluation of process optimization.
• Dealing with individual motivations based on the measurement scorecards and the alignment of management and staff incentives with process outcomes.
• Developing job descriptions for new process workers and managers, developing supporting job aids, training staff in process execution and putting in place continuous improvement mechanisms.

Track 3. Managing Business Processes (Better Ways to Manage Business Process Management)

This track will focus on improving the management of Business Process Management itself. It will feature: 

• The establishment of baseline BPM concepts such as processes as value creators, processes as enterprise assets and processes as vehicles of strategy, capability alignment and transformation.
• The capabilities that must be assessed in managing BPM such as
  • organizational maturity, readiness and culture,
  • human competencies needed
  • BPM roles and training needs
  • BPM staff and consultant criteria
• The overarching governance frameworks required to manage the business process assets such as process performance management, process change governance, and process portfolio management
• The internal marketing of BPM including ensuring executive sponsorship and commitment, management buy in and staff understanding
• Ongoing BPM support and consistency through the establishment and operation of a Center of BPM Expertise  (COE)
• The processes of Business Process Management as defined by the BPM Methodologies at the Enterprise, Process and Implementation levels, the set of reusable management techniques, and the roles that must be performed.

Co-Located Conferences

Conference Chair

Roger T. Burlton is the co-founder of BPTrends Associates, founder of Process Renewal Group and the author of the thought leading book 'Business Process Management: Profiting from Process'. He is considered an industry leader in the introduction of innovative approaches for organizational and process change. He is recognized internationally for his contributions in Business Process Management, Stakeholder Analysis, Strategic Architecture Alignment, Prototyping and people-based Project Management Methodologies. He is regarded as a realistic practitioner, who delivers pragmatic solutions for his global clients.

An exceptional speaker, he has chaired over thirty high-profile conferences on advanced business process and information management around the world. To date, he has conducted over six hundred seminars and has presented to over forty thousand professionals. His seminars have been translated for diverse audiences around the globe.

2012 Conference Sponsors

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